I have had hundreds of emails from people over the last few months stating that they arrived at the entrance of the Caminito only to find that it was closed… This was AFTER many of them had checked the official website, (The one where they booked and paid for their tickets) on the day of the walk and NO notice was posted to say that the pathway was closed… 🙁
So, what to do?… If you think that the weather might be bad then of course check the official website but I would say that the only real way to find out is to call them on the phone or write a message on their facebook page.. (The facebook page seems to answer messages a lot faster than emails) and, they do tend to post closure notices on the facebook page…
The phone number is… 902 78 73 25
You can get a refund if the walk is closed for some reason that is not your fault or you can change your ticket for a different date…. There is a deadline of 4 days from the date the Caminito del rey is closed… The claim form is at the bottom of this page at the official website https://reservas.caminitodelrey.info/canjeo-por-cierre/?lang=en
As of 25th of August 2019 it seems that refunds are NOT given…
From this page….
What is the cancellation, exchange and / or return policy?
Tickets can not be changed by date or time. Tickets can only be changed in case of closure by security for visitors due to climatological reasons, rockfall or maintenance work.
The amount of the tickets will not be refunded.
And though the facebook page is in Spanish, you will be fine writing to them in English… https://www.facebook.com/caminitodelreyoficial/
Remember… If you do have a complaint about your Caminito del Rey experience, then tell them about it… Nothing gets changed for the better if we all stay silent.. 🙂
Also remember that the Caminito del Rey is closed on Mondays… It will close in very heavy rain, high winds and other inclement weather, and also when there is the danger of rockfalls or essential and urgent maintenence that needs to be carried out…
If you are staying in Malaga, this is a great way to visit the Caminito del Rey. You can purchase a ticket combining train, bus and the entrance to the path on any of the ticket vending machines at train stations in Malaga. All the information regarding the steps to follow when buying the tickets can be read on the poster located next to the machines.
Important! You can only buy tickets on the same day you are going. the ticket machine is open from 6am to 09:15 every day except Monday (when the Caminito del Rey is closed)
There are 100 tickets available each day with 30 allocated for guided tours and 70 for self guided tours. Prices are 23 euros sin guía (without a guide) and 31 euros con guía (with a guide)
Its in Spanish but fairly straight forward to follow.
So you have been to the official website to book your tickets for the Caminito del Rey and to your dismay the dates you want are full (agotado). Not to worry as there are two other ways that you can get your ticket.
Firstly, stay in a local hotel such as the Posada del Conde or the Garganta Complex. These are the two hotels nearest to the walk that can get the tickets for you. (When you make the booking, make sure that you add a message to say that you are specifically booking because you want to walk the Caminito del Rey.) If the hotels are full then other hotels found on booking.com can help as well such as the fantastic Hotel Magdalena closer to Antequera.
Secondly, Just turn up and buy your ticket at the gate. (10 euros each and you can pay by card as well as cash). THIS DOES NOT ALWAYS WORK BUT MANY PEOPLE HAVE COMMENTED THAT THEY WERE ALLOWED TO PAY AT THE GATE.
Latest comments are that there are just 50 tickets available (unconfirmed) at the gate and people are turning up to queue as early as 07:30 am!
Thirdly, If you are staying in malaga go to a train station and see if you can get the combined ticket…. Click here to read more about the combined ticket!
Remember that the entrance for the Caminito del Rey is at the reservoirs/kings chair/el kiosko side… The north entrance. Right now you cannot start the walk from the El Chorro (south) side…
This is because there are a percentage of tickets (6% of the 1100 people allowed in daily.) When you can enter depends on how many people turn up for each allocated time slot. The maximum amount of people that enter every half an hour is 60 people so if you are there to buy your ticket at 11am and there are only 45 people checking in then you will be allowed to go along with that group… If there are 60 people you will have to wait for the next group in 30 minutes time.
Speaking with the manager there she told me that very rarely do people have to wait for more than an hour and on this day she had sold 120 entries at the gate and the people went in almost straight away but, she did say…”Try to get here as early as possible for the morning entries and weekends or holidays can be more complicated sometimes meaning people get turned away”
Even if you do have to wait a while, it really isn’t a hardship to sit and admire tha amazing scenery at the entrance to the Caminito del Rey!
The official portal for reserving a walk along the Caminito del Rey has opened up the booking system to the end of May 2018… For details on how to make a reservation click here…
If you cant get the date you want try this……No tickets? No Problem!
There will be around 100,000 tickets available and with December and January pretty much full,This next booking period is for February, March, April and May2018.
I hope these instructions help you to reserve a walk on the Caminito del Rey. The official and ONLY booking website has some of the worst translations I have ever seen!!!!The comments and questions at the bottom are also very helpful so please feel free to ask or leave some feedback/experiences
Remember! CLOSED ON MONDAYS…
When does the path open? Every day from Tuesday to Sunday.
When does it close? Every Monday, and January 1st, December 24th, 25th and 31st December
IF THE DATE YOU ARE WANTING IS NOT AVAILABLE, PLEASE CLICK HERE AND READ HOW TO GET A PERMIT WITHOUT USING THE ONLINE FORM…
Entry permits are 10 Euros per person, 18 for the guided tour and 11,55 for the entry and shuttle bus…Payment is made by credit/bank card in full during the booking process.
- Go to www.caminitodelrey.info (This is the English language home page.)
- In the the top left column click on “Book your visit” and you’ll be taken to the booking portal (In Spanish) You can select English language at the top right of the booking portal.
- (If you are rebooking for another date because of closure on your original date of entry click on the link at the top that says “CANJEO POR CIERRE”. (Or Exchange by Closing) Select the new date you want and then add the original reference number from the email you received when you made your initial reservation.)
- The page with the calendar should load straight away so that you can select the date that you would like the permit for. (use the buttons to navigate through the calendar and select the date you want. If they are not available you will see RED writing and “Agotado” means no places available… GREEN writing means there is availability…
- Select the hour you want to walk the Caminito del Rey and click seleccionar – Select
- Enter how many people are going in your group. (YOU MAY HAVE TO SCROLL DOWN FOR THIS)
- You can select the just ticket or ticket plus bus ticket or guided tour.)
- Click on “Comprar – Purchase” and the page refreshes with an area at the bottom for you to fill out your details.
- Make sure that you tick the box to say you accept the rules – (He leído y acepto las condiciones generales de compra y Política de Privacidad.)
- Click on” Finalizar” and enter your card details and click “Pagar”. You will receive an email with confirmation of your entry…PRINT THIS and take it with you along with your passport AND the credit card that you used to make the purchase on the day of your walk.
Note: Try to get all your info right the first time. Sometimes when the page refreshes and you have got something wrong, the information you previously entered is lost and you have to start again.
Some people are having trouble with the system accepting emails. If this happens try a different email address.
If you can’t get a ticket for the day you want then the one alternative is to stay in a local hotel. These are the ones nearest to the Caminito del Rey.
Hotel Posada del Conde
Hotel La Garganta
IF THE DATE YOU ARE WANTING IS NOT AVAILABLE, PLEASE CLICK HERE AND READ HOW TO GET A PERMIT WITHOUT USING THE ONLINE FORM OR STAYING IN A LOCAL HOTEL