I have had hundreds of emails from people over the last few months stating that they arrived at the entrance of the Caminito only to find that it was closed… This was AFTER many of them had checked the official website, (The one where they booked and paid for their tickets) on the day of the walk and NO notice was posted to say that the pathway was closed… 🙁
So, what to do?… If you think that the weather might be bad then of course check the official website but I would say that the only real way to find out is to call them on the phone or write a message on their facebook page.. (The facebook page seems to answer messages a lot faster than emails) and, they do tend to post closure notices on the facebook page…
The phone number is… 902 78 73 25
You can get a refund if the walk is closed for some reason that is not your fault or you can change your ticket for a different date…. There is a deadline of 4 days from the date the Caminito del rey is closed… The claim form is at the bottom of this page at the official website https://reservas.caminitodelrey.info/canjeo-por-cierre/?lang=en
As of 25th of August 2019 it seems that refunds are NOT given…
From this page….
What is the cancellation, exchange and / or return policy?
Tickets can not be changed by date or time. Tickets can only be changed in case of closure by security for visitors due to climatological reasons, rockfall or maintenance work.
The amount of the tickets will not be refunded.
And though the facebook page is in Spanish, you will be fine writing to them in English… https://www.facebook.com/caminitodelreyoficial/
Remember… If you do have a complaint about your Caminito del Rey experience, then tell them about it… Nothing gets changed for the better if we all stay silent.. 🙂
Also remember that the Caminito del Rey is closed on Mondays… It will close in very heavy rain, high winds and other inclement weather, and also when there is the danger of rockfalls or essential and urgent maintenence that needs to be carried out…